Job Information
Schlumberger Desktop Support Intern in Cambridge, United Kingdom
Desktop Support Intern
Cambridge - United Kingdom
Job Title:
Desktop Support Intern
Location:
Cambridge, UK.
SLB Cambridge Research (SCR) is part of SLB’s global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the current and future challenges of the industry.
SLB Cambridge Research is a distinctive marquee-like structure dominating the High Cross site on the western outskirts of Cambridge, England. This spectacular building was completed in 1985 and the smaller second phase was opened in 1992. It has recently been classified as a Grade II listed building. Altogether, there are more than 930 m2; of laboratory space and offices for more than 100 scientists, technicians and domain experts.
About SLB:
We are a global technology company, driving energy innovation for a balanced planet.
At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that’s been our mission for 100 years. We are facing the world’s greatest balancing act - how to simultaneously reduce emissions and meet the world’s growing energy demands. We’re working on that answer. Every day, a step closer.
Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet.
Job Summary:
You will work with the global IT organisation to provide desktop support and IT service management to the scientific community in Cambridge. You will be exposed to a wide range of tools and business processes. This is a great opportunity to learn about IT service delivery and management.
Essential Responsibilities and Duties:
Troubleshoot and resolve PC incidents
Hardware & software maintenance and support
Asset management
Coordinate with Break/Fix vendor for hardware repair
Assist and work closely with IT security issue and virus eradication effort
Comply with IT standard processes and procedures
Active participation in regular staff meetings as coordinated by Service Delivery manager
Maintain working area to professional standards
Comply with Schlumberger QHSE and IT security policies
Assist in running local and virtual conferences in our state-of-the-art conferencing facilities.
Qualification:
Studying towards a Bachelors or Masters in Computer Science or related field.
Competencies:
A familiarity with PC hardware and Microsoft software
Great customer focus
Show initiative to identify and solve interesting technical problems and share the results with the wider organisation
The ability to communicate technical issues to a wide audience
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.